Request a Fitting

Wigs & headwear

Wigs and head coverings, chosen unhurried

Wigs, day and night coverings, scarves and hats — in a private room, at your pace, with no expectation that you decide anything on the day.

  • Wigs
  • Day coverings
  • Night coverings
  • Scarves & hats
Request a Private FittingWhat to expect

What we do

More than wigs, and more than one answer

Most people arrive expecting to choose a wig and find that what they actually want is a mixture of things.

Marzel's fits wigs, coverings for daytime, coverings made for sleeping in, and scarves and hats. Very few people end up with only one of those. A wig for work and a soft cap for the evening is a much more common answer than a single item that has to do everything.

Hair loss during treatment is not a cosmetic inconvenience, and we do not treat it as one. It is often the most visible part of a private situation — the thing that makes strangers ask questions. What you choose to do about that is entirely your business, including choosing to do nothing, and our job is to make the options available to you without an opinion attached.

The appointment

You are allowed to just look

The appointment is in a private room with the door closed, one-to-one. Not a corner of the shop floor, not a curtain, and nobody else waiting to be seen in the same space.

You do not have to try anything on. You can look, ask what things are, feel the difference between fibres, and leave again. That is a normal appointment here, and it is not a wasted one — knowing what exists is most of what a first visit is for.

If you would rather not talk about why you are here, you do not have to. If you would rather talk about it than look at anything, that is fine too. People arrive in very different places and we take the appointment at whatever pace you set.

Types and options

What there is to choose between

A short map of the category, so the words are familiar before you arrive. What we can show you on any given day is worth a phone call first.

  • Wigs

    Wigs differ in fibre, in cap construction, and in how they are secured. Those differences decide how one feels over a day, how it handles heat, and how much looking after it wants — which matters more than how it looks on a stand.

  • Day coverings

    Soft caps and turbans made to be worn out of the house. Lighter than a wig, quicker to put on, and for a lot of people the thing they reach for most once the novelty of choosing has worn off.

  • Night coverings

    Sleep caps are a softer, seam-conscious construction. They are the item people most often do not know exists, and the one they most often come back for.

  • Scarves and hats

    Scarves, hats and headwraps, including shapes cut and weighted to stay put rather than slide. If you have never tied one, we will show you — it is a knack, not a talent.

When to come

There is no right time, and we mean that

It is the question we are asked most, and the honest answer is not a schedule.

Some people come in before treatment begins, wanting the decision made while everything else is still calm. Some come once things have started to change. Some come much later, having managed with hats and decided they would like something else. Some come, look, and do not come back for months.

All of those are ordinary. What happens to your hair, and when, is a question for the clinicians managing your care — they know your situation and we do not, and we will not guess at it for you. What we can tell you is that the door is open at any of those points, and that nothing is lost by coming in early to look.

What to expect

What actually happens

Three steps, and none of them is difficult.

  1. Before you come

    Nothing is required. If you have a photograph of your usual hair, or a wig or covering you already own, bring it — both are useful starting points. If you have neither, that is completely normal.

  2. In the room

    A private room with a door that closes, and one person with you. You can try things on, or not. Plenty of people spend a first visit only looking and handling, and that is a legitimate way to spend it.

  3. Taking your time

    Nothing has to be decided on the day, and coming back is expected rather than tolerated. If you want to think, go and think.

Insurance & documentation

Worth asking about before you assume the answer

Some plans treat head coverings differently from other items and some do not, and which applies to you depends entirely on your own plan — so we will not tell you the answer before anyone has looked. It is worth raising with us early, because what tends to be asked for is easier to sort out before you have chosen something than after.

Insurance & Patient SupportRead common questions

Common questions

Questions people ask us first

Can I come before anything has changed?

Yes, and a lot of people do. Coming early means you can look without a deadline, and it means we have already met when you want to come back. There is no wrong time to walk in and ask questions.

Do I have to try anything on?

No. Looking and handling is a perfectly good first appointment. Nobody will put something on your head that you have not asked for, and you can stop at any point without explaining why.

Can I bring someone with me?

Yes. A partner, a friend, an adult family member — bring whoever helps. You are equally welcome on your own, and some people much prefer that.

I have never worn a wig. Will that be obvious?

Not to us, and it is the most common starting point there is. Your fitter will explain how things are put on, secured and looked after as you go, at whatever pace suits you.

Is the appointment private?

Yes. It happens in a private room with the door closed, one-to-one with your fitter rather than out on the shop floor.

Where to come

Come to whichever is easier

Wigs and headwear are fitted at both Walnut Creek and Pleasanton. Calling ahead is worth it here, so the room and the time are yours.

Tell us what you need.

Preferred contact method (required)

Please do not include diagnoses, medical records, insurance identification numbers or other sensitive medical information in this form. We will discuss anything clinical with you directly and in private.

Submitting this form does not confirm an appointment. A member of our team will contact you to discuss your request and next steps.